Utilizes proper cash/comp procedures and adheres to established P.O.S procedures and pricing structure for every drink order. Understands, complies with, and enforces all alcohol awareness procedures and relevant laws. Works collegially with supervisors, bartenders, bar porters, and other cocktail servers to prepare and deliver drinks quickly and courteously. Retrieves empty glasses and returns them to the service bar or other designated area.įollow Company procedures with respect to Responsible Gaming/Alcohol Service. Serves as a company 'ambassador' for promotional events, outside charity functions, sporting events, etc.įulfills guest beverage order requests on the casino floor or other areas as assigned, by taking and processing orders, and serving them in a friendly, quick, and efficient manner.Īssists with preparing drink orders as directed.Ĭard any customer who looks 30 years old or younger. Participates in the bi-annual appearance standard check for the cocktail server position and adheres to the terms and conditions of the guidelines set forth. Maintain an up-to-date knowledge of Company events and promotions and be able to answer customers’ questions accordingly.įollows established company and departmental appearance standards, including uniform, hygiene, and general appearance guidelines, at all times. Handles customer complaints, and, if necessary, solicits involvement and support from supervisor. Provides excellent guest service to make the experience for the guest memorable.Consistently adheres to all company service and operating standards. Proudly and confidently represents and personifies the sophisticated image of company by assuming the duties of cocktail server, our 'signature position.' Serves customers with style, courtesy, and a sense of fun. Shift: Second Shift,Third Shift,Rotating,Weekend

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